FAQs
Popular Questions
How do I know which product is right for me?
At Naturisolve, we offer a variety of massagers designed to target specific areas of discomfort, including foot, leg, and hand massagers. Browse our product descriptions or reach out to our customer service team for personalized recommendations based on your needs.
Where can I contact you?
You can easily contact us via email at info@naturisolve.com or through our website's contact form. Our dedicated support team is ready to assist you with any questions or concerns.
What payment methods are available?
We accept all major credit cards, PayPal, and other secure payment options to provide a seamless and convenient checkout experience.
How are Naturisolve products different from other brands?
Our massagers are designed with the latest technology to provide deep, effective relief. Unlike many brands, we focus on combining comfort, durability, and advanced features to deliver long-lasting results that help reduce pain and discomfort.
When can I expect the results to show?
Most of our customers begin to feel relief within the first few sessions, typically after using the massagers for just 15 minutes a day. However, results may vary depending on individual needs and consistency of use.
How do I know your products work?
Naturisolve massagers are trusted by thousands of satisfied customers. We back all of our products with a 90-Day Money-Back Guarantee, so you can try them risk-free and see the benefits for yourself.
Orders & Shipping
I forgot to use my discount, what should I do?
If you forgot to apply your discount, don’t worry! Just contact our support team at info@naturisolve.com with your order number, and we’ll assist you in applying the discount retroactively, if possible.
How do I know if my order has been placed successfully?
Once your order is successfully placed, you will receive a confirmation email with your order details. If you don’t receive this email, please check your spam folder or contact us for assistance.
Where is my order?
You can track your order by using the tracking link sent to you in your shipping confirmation email. If you have any questions about the status of your order, feel free to reach out to our support team.
Returns & Exchanges
Returns and refund requests:
Our commitment to your satisfaction is evident in our products, backed by a 90-Day 100% Money Back Guarantee.
If you find yourself not fully satisfied, we will initiate a refund for the entire amount you paid.
For returns, please:
- Email our support at info@naturisolve.com
- Follow the instructions provided by our support specialist
- Once your request is approved, you will get a confirmation email with shipping guidelines
Question Not Answered?
Send us an email to info@naturisolve.com
Please note: if you send more than one email, your email will be moved to the back of the support queue.
That means the more emails you send, the longer it takes to get a reply.
Just send us one and we will reply to it within 24 hours, that’s a guarantee. Order cancellation emails will be answered first.